Should I Buy From the Local Shop or From the National Chain?

This topic probably has been covered a dozen times on forums and other internet sources. I personally would just like to follow up with some notable differences between the two. With an ever changing 12 volt industry, there are a lot of things that consumers should be aware of.

Why choose an independent store?

We care. It’s true that in some areas the market is flooded with shops that just see consumers as dollar signs or at times, an annoyance. I assure you that 90% of the brick and mortar shops out there do care about their good name. Normally you can tell just by the lines they carry, how they speak to you, and the work they proudly exhibit on their counter tops or walls. We WILL offer you the best service out there. We may not be able to match pricing, but if you shop based on price, then you should reevaluate how you would like your sound system to perform. Bottom line, if we do not offer the best service, along with quality installations that will last the life of your vehicle, then we really offer nothing that the others do not already.

The big boxes

Big box stores have one thing in common; inexperienced installers. Normally they have one very experienced installer, who is holding a management position. He will probably not be the person installing your equipment. He will not care if he breaks something in your car………….he doesn’t have to pay for it. The store will. He will not care about the quality of the install………..it’s not HIS car. He will get paid regardless. Granted many installers do not have this type of attitude, but with age comes experience.

Ultimately the ball is in the consumer’s court. Shop around before you make a decision. How much do you care about YOUR vehicle?

Written by Andy Pendley
Owner of Carolina Car Stereo and Security in Morganton, NC

Kevin “Andy” Pendley was named one of the top 100 installers in the country by Mobile Electronics Magazine. His passion for this industry shows in the top quality service and installations he provides.